These terms set out the rules for using the MEISTERSTECH website and how to contact us about our services. The terms of a specific project are agreed by the parties in a separate contract.
This is an English translation provided for convenience. The Russian version of these terms is the governing text; if the versions differ, the Russian version prevails.
1. Subject of the terms
1.1. These terms govern the use of the website meisterstech.by (the “Website”) and the interaction of visitors with its owner, who provides services under the name MEISTERSTECH (the “Owner”).
1.2. The Website provides information about website development, design, SEO preparation and support. Viewing the materials is free. No registration or account is needed to contact us.
1.3. The information about services and indicative prices is an invitation to discuss a project and conclude a contract within the meaning of Article 407 of the Civil Code of the Republic of Belarus. This text is not a public offer to perform work and does not contain all the terms of a specific order.
1.4. Viewing the Website, filling in the form or sending an inquiry does not create an obligation to pay for services. Acceptance of the terms of a contract for work is formalized separately as established by law.
2. Information about services and prices
2.1. Prices on the Website are given in Belarusian rubles (BYN) unless expressly stated otherwise. “From” indicates the starting price of the type of work concerned. The final price depends on the agreed pages, design, features and volume of materials.
2.2. Before work begins, the parties agree on the project scope, price, timeline and payment terms. Additional work and price changes are agreed before they are carried out. Costs of the domain, hosting, licenses and external services are stated separately unless they are included in the agreed price.
2.3. Services are paid by the method and to the bank details specified in the contract or in the documents issued under it. The Website does not accept online payments and does not ask for bank card details.
2.4. Examples of work and images show design and possible solutions. They do not automatically determine the scope, price or result of a new project.
3. Sending an inquiry
3.1. You can contact us by email, by phone or through the messenger links available on the Website. Please give a contact at which we can reply to you and the information needed to discuss your task.
3.2. The inquiry form sends your inquiry to the Owner through the website's server and confirms on screen that it has been sent. If automatic delivery is unavailable, the form offers to send the same text by email from your email app or to copy it; in that case, preparing the email and opening the app do not mean that the Owner has already received the inquiry.
3.3. The processing of personal data is described in the privacy policy. Reading these terms does not replace consent to data processing where such consent is required.
3.4. Share only materials you are entitled to use and disclose for discussing the project. Passwords, bank card details and confidential data of third parties are not needed for an initial inquiry.
4. Agreeing on and carrying out a project
4.1. Services are provided under a separate contract. The contract and its agreed annexes define the brief, stages, timeline, obligations of the parties, price, and the procedure for payment, acceptance, handover of the result and resolution of disagreements.
4.2. Specific deadlines are set based on the scope of work and the client's delivery of the necessary materials. Changes to the brief, timeline or price are formalized as provided by the contract and the law. Updating the text on the Website does not in itself change a contract that has already been concluded.
4.3. The procedure for approving design mockups and accepting work is defined by the contract. A period for comments and the consequences of not replying do not arise automatically from visiting the Website or sending an inquiry.
4.4. If the information on the Website differs from the signed project documents, the project terms are determined by the contract, subject to mandatory legal requirements.
5. Rights to materials and results of work
5.1. The rights to the texts, design, images, logos and other protected materials of the Website belong to the Owner or the respective right holders. The materials may be viewed to learn about the services. Further use is permitted with the right holder's permission or in the cases provided by law.
5.2. The scope of rights to the design, code, texts and other results created for a client, and the procedure and time of their transfer, are defined by the contract. The rules on the materials of this Website do not mean that the Owner retains all rights to a project paid for by the client.
5.3. Third-party fonts, photographs, software components and other materials are used under their applicable licenses. The contract cannot give the client more rights to such materials than their right holder permits.
6. Website support
6.1. The first month of technical support mentioned on the Website is included in an agreed project. Its start date, the assistance included and how to request help are set out in the contract. During this period you can contact us about the operation of the delivered website and agreed minor edits.
6.2. Development of new sections, changes to features and further support are agreed separately unless they are included in the contract. The end of the included support period does not end the obligations regarding the quality of the work performed that are provided by law or the contract.
7. Rules of use and external services
7.1. When using the Website, you must not infringe the rights of others, distribute malicious software, attempt to gain unauthorized access to information systems or interfere with their operation.
7.2. The Owner takes reasonable measures to keep the Website available and to correct errors that are found. During maintenance or communication failures, some features may be temporarily unavailable. This does not cancel obligations under contracts already concluded.
7.3. External websites, messengers and email apps operate on their providers' terms. Following a link does not mean concluding a contract with the Owner for that provider's services and does not release the Owner from its own obligations.
8. Applicable law and disagreements
8.1. Relations connected with the use of the Website are governed by the law of the Republic of Belarus. The liability of the parties is determined by law and, for work ordered, by the concluded contract.
8.2. If you have a question or a disagreement, you can write to hello@meisterstech.by. A mandatory pre-trial claim procedure and response deadlines apply where they are established by law or an existing contract; these terms do not introduce them for all inquiries.
8.3. Disputes are considered by the competent court as established by law. These terms do not limit consumer rights provided by law where consumer protection rules apply to the relationship, and do not exclude liability that cannot be excluded by contract.
8.4. Questions of personal data processing are subject to the special rights, deadlines and procedures set out in the privacy policy and the Law of the Republic of Belarus “On Personal Data Protection”.
9. Current version and contacts
9.1. The current version is published at meisterstech.by/en/terms-of-use/. The governing Russian version is published at meisterstech.by/polzovatelskoe-soglashenie/.
9.2. Changes apply to the use of the Website after they are published. They have no retroactive effect and do not change the rights and obligations under contracts concluded earlier without a ground provided for this.
9.3. MEISTERSTECH contacts: hello@meisterstech.by, +375 29 867 9699.